little touches always stand out for me. and hotels are a great space for touches. on the desk in the room when i checked in last night. big cigar and brandy very tempting but at 12.30 am with a 9 am meeting i couldn't do it.
the wake up call via the TV in the wall totally foxed me and followed 5 minutes later by a friendly guy at reception on the phone checking i was up. nice touches, nice hotel, nice change, nice one
Finnish phone operator poster at helsinki airport. visually: clearly not inspiring but the insight is bang on. i always want to speak to my family as soon as i get off a plane in a new place. this one's for the finance department, when the expenses go in
too much work + travelling + unwell young son = quiet blog
mobile phone vending seems like a good thing. no bother with tricky operator stuff. i think vending generally could raise its game a bit more nowdays, we lead mobile and transient lives, we have more need for stuff when we're on the hoof. more specialist purchases, from your trusted brands in mobile sized portions. out of order = bad thing
